Which of the following is a potential outcome if a firm's client interests are not prioritized?

When a firm's client interests are not prioritized, a significant potential outcome is legal repercussions and loss of trust. Failing to prioritize clients can lead to various issues such as non-compliance with regulations, breaches of contract, or negligence claims. These legal problems often arise from perceived neglect or failure to meet client expectations.

Additionally, when clients feel that their needs and interests are not being addressed, they are likely to lose trust in the firm. Trust is fundamental in client relationships, especially in industries like insurance, where clients depend on firms to protect their interests. A breakdown of trust can result in clients seeking services elsewhere, damaging the firm's reputation and client base.

In contrast, outcomes such as improved client relationships, increased customer loyalty, and higher market share are unlikely if clients feel undervalued or neglected, as such conditions would most likely foster dissatisfaction and disengagement.